Returns & Refunds
Return & Refund Policy
Last Updated: July 2026
At THE LAZY CLUB, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept return requests within 7 days from the date of delivery.
To be eligible for a return, your item must:
-
Be unused, unworn, and unwashed.
-
Be in its original condition.
-
Have all original tags and packaging intact.
-
Be accompanied by proof of purchase or order confirmation.
Non-Returnable Items
The following items cannot be returned:
-
Customized or personalized products
-
Gift cards
-
Clearance or final sale items
-
Products damaged due to misuse or improper care
Size Exchanges
We offer exchanges for size-related issues, subject to product availability.
Exchange requests must be made within 7 days of delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please email us within 48 hours of delivery with clear photographs & videography of:
-
The product
-
The packaging
-
The shipping label
We will review your request and provide a suitable resolution.
Refunds
After receiving and inspecting the returned product, we will notify you regarding the approval or rejection of your refund.
If approved:
-
Refunds are processed to the original payment method.
-
Processing may take 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
Support Email: support@thelazyclub.in
